Support
Outstanding Customer Support
Once you make a purchase, you will have access to our support team.
If you are not a customer yet, please contact us and our team can help you.
Experts
You're working directly with the manufacturer of these products. We make what we sell.
20 Years of Trust
Our construction, cabinetry and woodcrafted products business goes back to 2000, and we've taken great care of customers, all along the way.
Terms
Our support is included in your purchase - obviously, within reason. We can't be flying out to put a grip on a pistol, but if something doesn't seem right, let us know.
Dedicated
We are dedicated to providing the best product that you can find. If you're not satisfied, let us know and we'll make it right.
Unlimited...
No, but we will do our best to make it right, or you can return it to us.
Fast & Friendly
Most things can be fixed quickly, but finishes may take a couple of days for curing. As for friendly, well... friendly as this old curmudgeon can be.
Our Process
Measure Twice, Cuss Once
Attention to detail is key. High quality wood products are actually very precise. We want to not only "fix it," but make sure we don't have some other issue causing the problem, elsewhere.
Round Hole; Square Peg? Bigger Hammer
Yeah, no. Most fixes require a little finesse. But, if something does need to be "corrected," we're not afraid to do it.
Fix it Once
I love making new things. Maintaining things? Not so much. So, if we do have to fix something, I'd prefer to do it the fewest times as possible.